Thank you for shopping with ArabianBazaar. We are committed to delivering your orders safely and efficiently throughout the United Arab Emirates.

1. Shipping Coverage

We currently ship to all major cities and regions within the United Arab Emirates (UAE), including:

• Dubai
• Abu Dhabi
• Sharjah
• Ajman
• Ras Al Khaimah
• Fujairah
• Umm Al Quwain
• Al Ain

2. Order Processing Time

• Orders are processed within 1–2 business days after payment confirmation.
• Orders placed on weekends or public holidays will be processed on the next business day.

3. Delivery Time

Estimated delivery times:

• Dubai & Sharjah: 1–3 Business Days
• Other Emirates: 2–5 Business Days

Delivery times may vary during holidays, promotional periods, or due to unforeseen circumstances.

4. Shipping Charges

• Free Shipping on eligible orders (if applicable).
• Standard shipping charges will be displayed during checkout before payment is completed.

5. Order Tracking

Once your order has been shipped, you may receive a tracking number via email, SMS, or WhatsApp (if available) to monitor your shipment status.

6. Failed Deliveries

If a delivery attempt is unsuccessful due to incorrect address details, unavailable recipient, or failure to respond to the courier, additional delivery charges may apply for re-delivery.

7. Damaged or Missing Items

If you receive a damaged package or an item is missing:

• Contact us within 48 hours of delivery.
• Provide clear photos of the package and products.
• Our team will investigate and provide an appropriate solution.

8. Address Accuracy

Customers are responsible for providing accurate shipping information. ArabianBazaar is not responsible for delays or failed deliveries caused by incorrect addresses.

9. Delivery Delays

While we strive to meet estimated delivery times, delays may occur due to:

• Weather conditions
• Public holidays
• Customs or government restrictions
• Courier service disruptions